JAX airport travelers asked to print out boarding pass before getting to airport due to cable issue

by: Action News Jax Updated:

Jacksonville International Airport
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The Jacksonville International Airport said travelers need to print out boarding passes and arrive at the airport early due to a phone/cable issue.

The airport said in a Facebook post that "a telecommunications line has been severed off airport property, causing phone and connectivity outages."

Passengers are encouraged to arrive at the airport early, as airlines may have to manually check in passengers.

Travelers who use apps to pull up their boarding passes are encouraged to download their boarding pass before coming to the airport, but also have a print out of the boarding pass before arriving at the airport just in case.

JIA said it was given an estimated resolution time of 3 a.m. Friday for the outage to be fixed